The 2030 Agenda: a commitment we share

Ensuring equitable and inclusive quality education and promoting lifelong learning for all.

We work towards this goal every day by holding training courses to improve skills and professional development.  With this in mind, we aim to have 66 percent of our employees taking part in digital training and upskilling activities by 2035, and to have all our employees in thermal power plants involved in reskilling and upskilling activities.
We believe that a “fair” ecological transition can bring benefits to everyone. For this reason, we have launched a project to train and support NEETs between the ages of 18 and 39 and teach them the sales, digital technology and energy transition skills that companies most need, in some of the locations where people have fewer opportunities.
We are also committed to consolidating and, where possible, improving plans for environmental education activities and raising public awareness of the risks associated with climate change, particularly in schools because we believe that  young people Are the starting point for change: in 2024 we involved 124,000 teachers and students.

Innovative welfare policies to promote gender equality and the fostering of skills through a generational bridge that enables the transfer of knowledge and experience between young and old people.

We are committed to making gender equality a reality. Our aim is to keep the gender pay gap below 1 percent and to have 40 pe cent of women in positions of responsibility by 2035. We are implementing initiatives in this area, such as the Life Caring project, a plan to invest €120 million by 2035 to support parents and increase the birth rate by making it easier for parents to balance work and family life.

Ensuring the availability and sustainable management of water and sanitation for all. Taking action to decrease consumption in the water catchment and distribution process, reduce water loss and improve the quality of water returned to the environment.

Water is a precious and scarce resource on our planet: we are therefore constantly working to reduce linear water losses, with the aim of achieving an average of 13.5 mc/km/day by 2035. To improve water management, better monitor consumption and losses, and optimize flows, we have set ourselves some concrete objectives: the districtization of 83% of the aqueduct network managed by A2A Ciclo idrico and the installation of 9,850 smart sensors for water management by 2035.

Increasing the share of energy that is produced from renewables and reducing the environmental impact of towns and cities, primarily in terms of air quality, by implementing district heating and cooling.

There can be no fight against climate change without an energy transition: the sun, water and wind are non-depletable, zero-emission sources of energy. Our goal is to have 5.6 GW of installed renewable energy capacity by 2035, with renewables accounting for 66% of total energy production. District heating, which distributes heat in the form of water or steam directly from production plants to homes, is another fundamental ally here, helping us to reduce CO₂ and NOx emissions compared to traditional boilers: by 2035, we aim to avoid around 400,000 tonnes of CO₂ per year and more than 4,000 tonnes of NOx (cumulative value)

Fostering sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. Developing initiatives to spread a culture of occupational health and safety among contractors and other suppliers. Developing green procurement policies.

To achieve this, we are committed to ensuring that ESG issues are integrated into our management models, strategy and corporate purpose. As a result, the Board of Directors and the ESG and Territory Committee are regularly updated on emerging sustainability issues identified by the Sustainability Development function. We also consider it essential to sensitize our employees to business ethics, and we aim to have more than 80% of our employees trained in the Code of Ethics, Legislative Decree 231/2001 and the Group's policies by 2035. 

Ensuring decent work for all Group employees also means investing in their health and safety. This is why we will consolidate our training and prevention plan to help reduce the Accident Frequency Index to 9.91 in 2035 (15.9 in 2024, 17.39 in 2023) and develop new initiatives in this area, to have all employees take part in health promotion initiatives by 2030. We believe it is important not to leave anyone behind: we aim to involve all employees with disabilities in specific support/inclusion projects and work with local associations to provide the tools and job opportunities to socially disadvantaged groups, such as refugees and prisoners.

Providing support for our employees is not limited to the workplace, but also extends to the personal sphere, to ensure decent and satisfying living conditions in all areas. Recent initiatives include: 

• The 12-year “Casa ai lavoratori” agreement with the City Council of Milan, providing for the allocation of 30 vacant municipal housing units which will be renovated and rented out to Amsa and Unareti employees;
• The A2A Life Sharing proposal of a Widespread Shareholding Plan, to share value with those who create it internally on a day-to-day basis.

Last, sustainable development does not simply mean considering our own activities, but the entire value chain: only by engaging all the stakeholders can we bring about a real change. To achieve this goal, we plan to increase the percentage of orders placed with ESG-rated suppliers. Currently, 79% of our orders are placed with these suppliers, but we want to bring this to 90% by 2035.
 

Promoting the expansion of sustainable infrastructure and communication technologies and supporting innovation and research

To date, 80% of our R&D projects and initiatives and 65% of our Digital and Innovation projects have ESG targets, and we expect to reach 70% and 85% respectively by 2035. We are also committed to increasing the number of experimental and PoC projects launched by the Group on energy transition and circular economy topics from 80 in 2024 to 280 in 2035 and investments in early-stage start-ups in this field from 37 at present to 100 in 2035.
We strongly believe that exposure to new and fresh ideas from outside the Group adds value to our ecological transition goals. This is why we are committed to increasing our R&D investments, by increasing the number of our partnerships with universities and international research centers year on year. 
We work every day to maintain high quality standards in the services we provide: to protect everyone, digital security is an important factor that cannot be neglected. This is why we are constantly working on projects to improve the infrastructure and IT/OT/IoT/IIoT platforms and applications, and to implement defensive and protective mechanisms against logical and viral attacks. By 2035, we aim to increase the number of cyber training hours from 4,000 today to 6,000 and the number of pen tests or vulnerability analyses per year from 100 to 250.
 

Making cities inclusive, safe, resilient and sustainable

According to estimates, 70 percent of the global population will be residing in urban areas (80 percent in Italy) by 2050. As a result, cities will play a pivotal role in ecological transition, where it will be necessary to combine the high consumption of energy and resources with the sustainability and quality of life, by exploiting the intrinsic potential of cities. 
We are therefore developing innovative solutions and services to encourage and facilitate the spread of electric mobility, in order to bring the number of installed charging points from 1,900 between 2021 and 2024 to around 25,000 by 2035. We are promoting the use of district heating, which reduces CO2 and NOx emissions compared to traditional boilers, thus improving air quality. We are also contributing to reducing emissions for end customers through the sale of green energy, the development of energy efficiency measures in public and private buildings and in the Group's own facilities.
Electric consumption is a key element in an ecological transition, and electricity grids play a strategic role in this. We therefore want to develop solutions to provide a better information access infrastructure (smart grid) and improve network resilience. By 2035, we aim to install 117 primary substations and to reach 98% of users with Unareti's 2G smart electricity meters, which will give better grid and consumption management, benefiting A2A and users alike. We also support the development of smart cities: by 2035, we plan to launch 160 data analytics projects for towns and utilities in the areas of safety, mobility and air quality.

Ensuring sustainable production and consumption models

We use an integrated waste management system that enables 100 percent of municipal waste to be recycled or used to produce  energy. We have specific targets for improved waste recovery and treatment, separate waste collection and policies to reduce waste generation. We aim to maintain our leading position in the environmental sector with more than 7 million tonnes of waste treated in over 70 facilities by 2035, 11 of which are currently in the pipeline. Our commitment to zero landfill is flanked by a commitment to promote closed-loop waste management by converting waste into end-of-waste products in the wood, plastic, ash, glass, paper and compost chains, with the aim of converting more than 1 million tonnes of waste into products and secondary raw materials by 2035.

Taking urgent action to fight climate change and its impacts

We are taking concrete action to enable an ecological transition by working to reduce direct and indirect greenhouse gas emissions, investing in the decarbonization of our processes and infrastructure, and putting them at the service of the communities where we operate. We have set concrete targets for reducing the direct and indirect emissions managed by the Group, which include reducing the emission factor by 65% by 2035 compared to 2017 (Scope 1 and 2 to 152 gCO₂/kWh by 2035) and reducing Scope 3 emissions in the supply chain by 30% by 2035 compared to 2023 levels.
In support of these targets, in 2024 we developed transition plans for each of the Group's four business units, with the aim of defining an emissions inventory, a specific decarbonization strategy, related levers, investments and governance framework: the Group Transition Plan is slated for publication in 2025.
On the strength of our plans to integrate sustainability into our business strategy, we want to share our expertise and experience with SMEs, which must currently meet the ESG sustainability requirements of the parent company to remain competitive. Talks and discussions on this topic began with our stakeholders in 2024 and will continue in 2025 with specific in-depth events.

Protecting, restoring and sustainably using terrestrial ecosystems

We take care of the cities and territories where we work by regenerating resources and protecting biodiversity and nature.  We work to reduce water consumption in capture and distribution processes, contain water dispersion and return quality water to the environment.
We monitor 100% of our sites for possible interference with ecologically sensitive areas, such as protected sites or sites included in the Natura 2000 network, and we promote biodiversity projects on our sites, including apiaries and biological corridors. We have launched a Biodiversity Action Plan, supported by a stakeholder listening process, and we promote a widespread culture of respect for the environment, including litter initiatives

Strengthening the means of implementing and renewing the global partnership for sustainable development

We are committed to developing integrated reporting and an appropriate information system for planning and control. We are promoting stakeholder engagement  activities, by strengthening our ties with communities through alliances for sustainable development and implementing shared value projects: the 6 territories involved in 2021 has now become 16, and the aim is to reach 20 by 2035.
We are also actively working to tackle energy poverty, thanks to the Fondazione Banco dell’Energia and in collaboration with our manifesto signatories: 15 projects were launched in 2024 and we aim to implement 39 by 2027 to ensure increasingly fair and inclusive access to energy.